Refund policy

We require that customers use the contact form for any problems with merchandise within 48 hours after receiving the product. Items must be in their original packaging, in as-new condition. In as-new condition is defined as unused, undamaged (beyond what is noted if exchanging due to factory defect). We reserve the right to refuse an exchange if the merchandise does not meet the criteria. Customers are responsible for return shipping costs incurred while sending merchandise back for exchange.